What to Say to Get Your Way
The Magic Words That Guarantee Better, More Effective Communication
A snappy book of simple conversational swaps that reveals how to talk so everyone will listen Words matter. They can inform, soothe, sting, reverberate, and leave scars. And the wrong words can turn off-literally- the listener, transforming what should be an exchange of information, feelings, and ideas into dead air time. So many of our dialogues with others are like scripts-we say the same things, ask the same questions, react in the same ways, and get the same (predictably bad) responses. Our verbal interactions with others often illustrate that famous definition of insanity: doing the same thing over and over and expecting a different resp…
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Produktdetails
- ISBN: 978-0-312-58084-1
- EAN: 9780312580841
- Produktnummer: 15517814
- Verlag: St. Martins Press-3pl
- Sprache: Englisch
- Erscheinungsjahr: 2010
- Seitenangabe: 160 S.
- Masse: H22.2 cm x B14.5 cm x D1.2 cm 355 g
- Abbildungen: HC gerader Rücken mit Schutzumschlag
- Gewicht: 355
Über den Autor
John Boswell
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