Lawrence L. Martin

Measuring the Performance of Human Service Programs

Buch

Government and nongovernmental human service organizations are under increasing pressure to demonstrate that their programs work. As stakeholders demand more accountability, human service organizations are increasingly utilizing performance accountability and performance measurement as a way of demonstrating the efficiency, quality, and effectiveness of their programs. Measuring the Performance of Human Service Programs, Second Edition examines the reasons why performance measurement has become the major method of performance accountability today. In this second edition of their classic work, Martin & Kettner explain in detail how to deve… Mehr

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Produktdetails

Weitere Autoren: Kettner, Peter M.

ISBN: 978-1-4129-7061-7
EAN: 9781412970617
Produktnummer: 4613586
Verlag: SAGE Publications Inc
Sprache: Englisch
Erscheinungsjahr: 2009
Seitenangabe: 160 S.
Masse: H15.3 cm x B22.7 cm x D0.8 cm 222 g
Auflage: 2 Revised edition
Gewicht: 222
Sonstiges: Tertiary Education (US: College)

Über den Autor

Lawrence L. Martin is Professor of Public Affairs, Social Work and Public Administration at the University of Central Florida in Orlando. He was previously on the faculty of the Columbia University School of Social Work in New York City where he directed the program in social work administration. He is the author of 20 books and major monographs and over 100 articles and book chapters.