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It Governance Publishing (Hrsg.)

Itil Lifecycle Essentials

Buch

Taking you through the ITIL Foundation exam and beyond. ITIL is the best practice methodology for IT Service Management, developed by the UK government and globally adopted in both the public and private sectors. ITIL Lifecycle Essentials covers all of the vital material required for the entry-level ITIL Foundation Certificate, which gives candidates a comprehensive overview of the key elements, concepts and terminology used in the ITIL service lifecycle. The essential link between your ITIL qualification and the real-world. More than just a guide to help you pass an exam, this book also provides practical guidance for when newly qualified pr… Mehr

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Produktdetails


  • ISBN: 978-1-84928-417-2
  • EAN: 9781849284172
  • Produktnummer: 14574851
  • Verlag: It Governance Ltd
  • Sprache: Englisch
  • Erscheinungsjahr: 2013
  • Seitenangabe: 371 S.
  • Masse: H21.8 cm x B14.4 cm x D2.4 cm 477 g
  • Gewicht: 477

Über den Autor


Susan Tuttle has twenty years' experience in project management, program management and change management, producing exceptional results across diverse industries. She is an accredited trainer in PRINCE2®. Her training style is influenced by her strong commitment to human development. She uses learner-centered theories and principles in her training and writing to help explain and communicate difficult topics.

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