Return On Process (ROP)
Although there are countless books about process improvement and business performance, there is a dearth of literature on how process improvement yields business performance results. Filling this need, Return On Process (ROP): Getting Real Performance Results from Process Improvement provides strategic and tactical guidance on how to achieve a posi
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Produktdetails
- ISBN: 978-1-4398-8641-0
- EAN: 9781439886410
- Produktnummer: 16965241
- Verlag: Crc Press
- Sprache: Englisch
- Erscheinungsjahr: 2016
- Seitenangabe: 390 S.
- Plattform: PDF
- Masse: 0 KB
Über den Autor
Michael West is a lifelong practitioner and student of process improvement. He is the co-founder of Natural Systems Process Improvement (Natural SPI), a consultancy specializing in designing, developing, and deploying process systems that enable performance improvement gains. Mr. West's process insights and innovations have helped many organizations in various sectors of the economy achieve real process and performance improvement. His process consulting clients include ATK, Autodesk, AVL, BAE, BB&T, Crane Aerospace, DCS, Deloitte, Sandia National Labs, and the US Navy. Mr. West frequently presents and speaks at industry conferences and is the author of Real Process Improvement Using the CMMI (CRC Press, Boca Raton, Florida, 2004).
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