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Sam Miller

Confrontation Management

Improve Performance and Maintain Relationships

Buch

The ability to successfully confront an employee AND maintain a quality relationship is a skill impediment for many school leaders. Confrontation Management is a practical framework to help any leader plan and facilitate a confrontational conversation. The reader will learn how to: ¿Appropriately beginning a confrontational conversation¿How to invite employees into a conversation and avoid a top-down meeting¿Common tactics used by employees to torpedo a meeting¿Successfully pivoting a conversation from issues or concerns to solutions¿Ending a conversation with a plan and on a positive noteConfrontation Management is the ultimate guide to ma… Mehr

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Produktdetails


  • ISBN: 978-1-4758-4930-1
  • EAN: 9781475849301
  • Produktnummer: 29586991
  • Verlag: Rowman & Littlefield Publishers
  • Sprache: Englisch
  • Erscheinungsjahr: 2019
  • Seitenangabe: 92 S.
  • Masse: H23.5 cm x B15.7 cm x D0.9 cm 299 g
  • Abbildungen: HC gerader Rücken kaschiert
  • Gewicht: 299

Über den Autor


Sam Miller is the Chief Administrator of Central Rivers Area Education Agency in Cedar Falls, Iowa. He is a former teacher, principal, and superintendent and serves as a consultant in leadership development and school improvement.

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