Managing Electronic Records

MANAGING ELECTRONIC RECORDS METHODS, BEST PRACTICES, AND TECHNOLOGIES The role and even the meaning of business records have vastly changed in the past decade. Electronic records have grown from relatively simple items like word processing documents to encompass email, web content, blogs, and social media (including identifying metadata), and are delivered across new platforms such as mobile or cloud computing. Even paper records are now tracked electronically. Along with this myriad of changes, the advent of Big Data brought an exponential increase in the volume of records, which have to be managed in an increasingly regulated environment. Many businesses are woefully unprepared to meet today's electronic records management (ERM) challenges and, as a result, remain exposed to significant legal and competitive risks. Managing Electronic Records gives professionals the tools to not only mitigate risk, but also position their organizations to leverage the many benefits that flow from effective records management. This comprehensive guide offers users both a strategic overview of current ERM issues and a practical road map for implementing specific ERM solutions. Written by Robert Smallwood, Executive Director of the E-Records Institute at IMERGE Consulting, in collaboration with a slate of noted subject matter experts, this authoritative resource will appeal to a wide range of managers and practitioners, including those performing legal, compliance, records management, risk management, IT, operations, and information governance (IG) functions. Managing Electronic Records provides hard-hitting advice on e-records management methods, best practices, and technologies, including: Choosing which records to archive Deciding how to organize records Critical standards considerations Information governance policies Taxonomy development and metadata strategies E-record considerations for email, IM, social media, and cloud computing MS SharePoint® governance E-document security measures International standards and frameworks Long-term digital preservation of records Business process management considerations E-record storage and hardware considerations Making the business case for ERM Project management And more With appendices laying out relevant laws and regulations, viable service providers, and a discussion of electronic medical records, Managing Electronic Records offers key players a one-stop reference to creating a robust and successful e-records management program under the umbrella of IG. For additional e-records information, training events, and updates, visit the E-Records Institute at www.electronic-records-management.com