Total Quality Management Text with Cases
Total Quality Management (TQM) is structured around a five part model, with the core of the model being the customer-supplier interface. This book includes case studies which illuminate hands-on application of the theories of TQM within the Pacific Rim region and include: Australia, New Zealand, Fiji, Singapore, Hawaii, Hong Kong and Malaysia.
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Produktdetails
Weitere Autoren: Oakland, John S
- ISBN: 978-0-7506-8925-0
- EAN: 9780750689250
- Produktnummer: 22856517
- Verlag: Taylor & Francis Ltd
- Sprache: Englisch
- Erscheinungsjahr: 2002
- Seitenangabe: 480 S.
- Masse: H24.5 cm x B18.8 cm x D2.0 cm 650 g
- Abbildungen: black & white illustrations
- Gewicht: 650
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