The Managed Heart
Commercialization of Human Feeling
In private life, we try to induce or suppress love, envy, and anger through deep acting or emotion work, just as we manage our outer expressions of feeling through surface acting. This title examines two groups of public-contact workers: flight attendants and bill collectors.
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Produktdetails
- ISBN: 978-0-520-27294-1
- EAN: 9780520272941
- Produktnummer: 12376100
- Verlag: University Presses
- Sprache: Englisch
- Erscheinungsjahr: 2012
- Seitenangabe: 352 S.
- Masse: H21.0 cm x B14.0 cm x D2.3 cm 408 g
- Auflage: 3. A.
- Abbildungen: Trade Paperback; 4 tables, 1 chart
- Gewicht: 408
Über den Autor
Arlie Russell Hochschild is a Professor of Sociology at the University of California, Berkeley. She is the author of three New York Times Book Review Notable Books of the Year, including The Second Shift, The Managed Heart, and The Time Bind. She has received numerous awards and grants ranging from Fulbright and Guggenheim Fellowships to a three-year research grant from the National Institute of Public Health. Her articles have appeared in Harper's, Mother Jones, and The New York Times Magazine, among others. She lives in San Francisco with her husband, the writer Adam Hochschild; they have two sons
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