Perfect Customer Care
Perfect Customer Care provides companies big and small with the answers to some of the most important business questions facing us today. Everyone in the firm, from the boss to the receptionist, must play a part in converting each new customer into a thoroughly satisfied client whose future orders will drive your continuing success.
CHF 14.50
Preise inkl. MwSt. und Versandkosten (Portofrei ab CHF 40.00)
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Produktdetails
- ISBN: 978-1-84413-153-2
- EAN: 9781844131532
- Produktnummer: 17611139
- Verlag: Cornerstone
- Sprache: Englisch
- Erscheinungsjahr: 2003
- Seitenangabe: 224 S.
- Masse: H19.7 cm x B13.1 cm x D1.7 cm 184 g
- Auflage: 2 New ed of rev ed
- Gewicht: 184
Über den Autor
Ted Johns is designer of the Professional Timekeeper time control system. He is leader of The Prosper Consortium, a consultancy and training organization.
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