How To Deal With Difficult People
Smart Tactics for Overcoming the Problem People in Your Life
DON'T LET PROBLEM PEOPLE GET TO YOU! Whether it's a manager who keeps moving the goal posts, an uncooperative colleague, negative friend, or critical family member, some people are just plain hard to get along with. Often, your immediate response is to shrink or sulk, become defensive or attack. But there are smarter moves to make when dealing with difficult people. This book explains how to cope with a range of situations with difficult people and to focus on what you can change. This book will help you to: Understand what makes difficult people tick and how best to handle them Learn ways to confidently stand up to others and resist the urg…
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Produktdetails
- ISBN: 978-0-85708-572-6
- EAN: 9780857085726
- Produktnummer: 17164176
- Verlag: Wiley
- Sprache: Englisch
- Erscheinungsjahr: 2014
- Seitenangabe: 208 S.
- Plattform: PDF
- Masse: 4'665 KB
Über den Autor
Gill Hasson is a bestselling personal development author, whose reassuring approach has helped thousands of people develop and understand the skills they need to lead a more peaceful, stress-free life. She works with people from diverse backgrounds and situations. Her key motivation is her belief in the ability of people to positively change their way of thinking - about life, other people, and themselves. She works in adult education, is an associate tutor at the University of Sussex, and delivers training for QA, one of the UK's largest training providers, and Mumsnet, the UK's largest website for parents. Gill is a freelance journalist and writes articles on personal development and relationships for a variety of magazines, including Psychologies and Take A Break, and for a number of websites. She has co-authored two books with Sue Hadfield How to be Assertive in Any Situation and Bounce: Use the Power of Resilience to Live the Life You Want. She is the author of Brilliant Communication Skills, Brilliant Emotional Intelligence, and with Capstone has published Mindfulness, Emotional Intelligence and How to Deal with Difficult People, which reached the #3 spot in the Sunday Times Bestseller list.
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