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Alison Hill

Dealing With The Tough Stuff

How To Achieve Results From Key Conversations

Ebook (PDF Format)

YOUR ESSENTIAL GUIDE TO HANDLING DIFFICULT CONVERSATIONS AT WORK Based on psychological theory and in-the-trenches practice, this second edition of the bestselling Dealing with the Tough Stuff shows leaders and managers the practical and pragmatic strategies for managing conflict situations effectively. Avoiding tough conversations can be extremely costly for managers, staff and the business as a whole. Authors Darren Hill, Alison Hill and Dr Sean Richardson offer a proven approach for understanding what makes people tick and helping leaders develop the human skills needed to manage effectively. With new chapters added to keep pace with the c… Mehr

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Produktdetails


Weitere Autoren: Hill, Darren / Richardson, Sean
  • ISBN: 978-0-7303-2702-8
  • EAN: 9780730327028
  • Produktnummer: 19919809
  • Verlag: Wiley
  • Sprache: Englisch
  • Erscheinungsjahr: 2016
  • Seitenangabe: 264 S.
  • Plattform: PDF
  • Masse: 3'551 KB
  • Auflage: 2. Aufl.

Über den Autor


Behavioural scientist DARREN HILL and psychologists ALISON HILL and DR SEAN RICHARDSON are directors of the behavioural strategy company Pragmatic Thinking. They work with forward thinking companies to equip and support managers and leaders to work more confidently with people. The first edition of Dealing with the Tough Stuff is now available in four languages.

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