Risk and Crisis Communication
Navigating the Tensions Between Organizations and the Public
Risk and Crisis Communication addresses how the interaction between organizations and their stakeholders manifests during a risk or crisis situation. Littlefield and Sellnow contend that when best practices are considered, there are certain tensions to which an organization responds. These tensions are similar to those experienced among individuals when managing their relationships. As such, Littlefield and Sellnow apply an interpersonal theory, known as relational dialectics (RDT), to risk and crisis communication and examine the outcome from the vantage point of the officials and the public. Previous research has focused on top-down, sender…
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Produktdetails
Weitere Autoren: Sellnow, Timothy L. (Hrsg.)
- ISBN: 978-1-4985-1789-8
- EAN: 9781498517898
- Produktnummer: 18748187
- Verlag: Lexington Books
- Sprache: Englisch
- Erscheinungsjahr: 2015
- Seitenangabe: 160 S.
- Masse: H23.5 cm x B15.7 cm x D1.3 cm 394 g
- Abbildungen: HC gerader Rücken kaschiert
- Gewicht: 394
2 weitere Werke von Robert (Hrsg.) Littlefield:
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