The Raving Fans!
The One Minute Manager. Revolutionary Approach to Customer Service
A straightforward guide to successful customer service, written in the parable style of )The One-Minute Manager(.
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Produktdetails
Weitere Autoren: Bowles, Sheldon
- ISBN: 978-0-00-653069-5
- EAN: 9780006530695
- Produktnummer: 9642257
- Verlag: Harper Collins
- Sprache: Englisch
- Erscheinungsjahr: 1998
- Seitenangabe: 160 S.
- Masse: H19.5 cm x B12.8 cm x D1.2 cm 97 g
- Auflage: New ed.
- Gewicht: 97
Über den Autor
Ken Blanchard is the founder and Chairman of The Ken Blanchard Companies. His One Minute Manager series has sold over 18 million copies and been translated into more than 25 languages. He has also written or co-authored numerous other books, including Gung Ho!, Big Bucks! and Raving Fans!. The Blanchards currently live in San Diego.
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