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Stephen Young

Micromessaging

Ebook (EPUB Format)

Should you sweat the small stuff?Absolutely, says Stephen Young-especially when it comes to those critical behaviors that can make or break performance. The reason is simple: no matter what you think you're saying, your words, gestures, and tone of voice can actually communicate something entirely different.Too often, negative micromessages undermine morale, business opportunities, and ultimately your organization. Micromessaging examines the nuanced behaviors that we all blindly use and react to in our dealings with others. Yet as Young points out, these micromessages can reveal a lot about our own-and our superiors'-biases and preconceived… Mehr

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Produktdetails


  • ISBN: 978-0-07-171095-4
  • EAN: 9780071710954
  • Produktnummer: 13899643
  • Verlag: Mcgraw-Hill Education
  • Sprache: Englisch
  • Erscheinungsjahr: 2006
  • Seitenangabe: 224 S.
  • Plattform: EPUB
  • Masse: 0 KB

Über den Autor


Stephen Young, as an organiztional guru, has brought his powerful message about micromessaging and leadership to executives in businesses spanning fifteen countries.He is a Senior Vice President at JP Morgan-Chase.

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