Scenarios in Marketing
From Vision to Decision
You've chosen this book. Which probably means you're a marketer, you've heard of scenarios and you want to know what they can do for you. Can they help with everyday marketing issues like brands, channels and relationships? The answer is yes. Rooted in customer needs, scenarios bridge the gap between corporate strategy and marketing tactics. They are a weapon for perceiving the unseen and a framework for thinking the unthinkable. This book's wealth of case studies will show you how they've helped top companies like Pfizer, Nestlé and Courvoisier to do just that, and its practical lessons will show how they can do exactly the same for you.Gill…
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Produktdetails
Weitere Autoren: Young, Laurie (Hrsg.)
- ISBN: 978-0-470-03272-5
- EAN: 9780470032725
- Produktnummer: 2588431
- Verlag: John Wiley & Sons
- Sprache: Englisch
- Erscheinungsjahr: 2006
- Seitenangabe: 244 S.
- Masse: H23.5 cm x B15.7 cm x D1.9 cm 547 g
- Abbildungen: HC gerader Rücken mit Schutzumschlag
- Gewicht: 547
Über den Autor
After research at the University of California, Berkeley and as a Fellow at Somerville College, Oxford, Gill Ringland had a career in the IT industry and in due course joined ICL. There, as Head of Strategy, she used scenarios to understand the complexities of the information and communications industry and map ICL's future. Since 2002, Gill has written and consulted widely as Fellow and Chief Executive of St. Andrews Management Institute (SAMI). She is the author of three previous books - Scenario Planning (now in its Second Edition), Scenarios in Business and Scenarios in Public Policy - all published by Wiley.Laurie Young is a specialist in the marketing of services and customer care. His career includes senior positions with PricewaterhouseCoopers, BT and Unisys. Before joining PwC, where he oversaw a total marketing team of some 300 people and a budget spend of around $80 million, he founded, built and sold his professional services company specialising in services marketing. During that period he advised a number of major international blue-chip organisations on the contribution of services marketing programmes to shareholder value. He is the author of Marketing the Professional Services Firm, also published by Wiley.
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