Peter M. Kettner

Designing and Managing Programs

An Effectiveness-Based Approach

Buch

The Fifth Edition of the classic Designing and Managing Programs for human services helps readers grasp the meaning and significance of measuring performance and evaluating outcomes. The authors, all leaders in the field, incorporate the principles of effectiveness-based planning as they address the steps of designing, implementing, and evaluating a human services program at the local agency level.

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Produktdetails

Weitere Autoren: Moroney, Robert M. / Martin, Lawrence L.

ISBN: 978-1-4833-8830-4
EAN: 9781483388304
Produktnummer: 18799053
Verlag: SAGE Publications Inc
Sprache: Englisch
Erscheinungsjahr: 2016
Seitenangabe: 288 S.
Masse: H23.1 cm x B18.7 cm x D1.5 cm 508 g
Auflage: 5 Revised edition
Gewicht: 508
Sonstiges: General (US: Trade)

Über den Autor

Peter M. Kettner is Professor Emeritus at the Arizona State University School of Social Work. He is the author of six books, 50 articles, monographs, and book chapters on the topics of purchase-of-service contracting, privatization, macro practice in social work, human services planning, and social work administration. Over his 30 year career in academia he served as a consultant to five different state human service agencies and dozens of local nonprofit agencies on their purchase of service contracting practices and in the design and implementation of effectiveness-based planning systems. In retirement he has continued his writing and consultation with local government and nonprofit agencies.