The Art of Constructive Confrontation
How to Achieve More Accountability with Less Conflict
A managers guide to improving efficiency, increasing accountability, and lessening conflict Confrontation is used too often among business leaders as a last resort or a way to express frustration. But using confrontation constructively can actually improve leadership and organizational effectiveness. Constructive confrontation is a structured, systematic, three-step approach that decreases conflict and increases accountability by connecting the dots between what people want and what organizations need. Stressing the importance of well-articulated expectations, detailed follow-up, and recognition of achievement, constructive confrontation impr…
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Produktdetails
Weitere Autoren: Di Silvestro, Roger L.
- ISBN: 978-0-471-71853-6
- EAN: 9780471718536
- Produktnummer: 8497568
- Verlag: John Wiley & Sons
- Sprache: Englisch
- Erscheinungsjahr: 2005
- Seitenangabe: 290 S.
- Masse: H23.5 cm x B15.7 cm x D2.1 cm 601 g
- Abbildungen: HC gerader Rücken kaschiert
- Gewicht: 601
Über den Autor
JOHN HOOVER, PhD, is a popular speaker and seminar leader. He has helped numerous companies, including Boeing, Delta Air Lines, Hilton Hotels, IBM, Motorola, Sanyo Fisher, and Xerox, engender and sustain internal andexternal --with enhanced organizational behavior and communications strategies. His revolutionary team/task alignment tool, based on composite personality, can be found at www.compositeam.com. ROGER P. DiSILVESTRO is Chairman and CEO of Athlon Sports Communications, Inc., a Nashville--based sales, publishing, and sports marketing company.
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