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Kai Yang

Design for Six Sigma for Service

Buch

Publisher's Note: Products purchased from Third Party sellers are not guaranteed by the publisher for quality, authenticity, or access to any online entitlements included with the product.Service companies are discovering the power of Design for Six Sigma in streamlining operations and driving profitabilityThe primary objective of this new book is to provide a comprehensive reference for those who work in a service industry setting. Unlike Design for Six Sigma a Roadmap for Product Development, this new book will address the 5 leading issues in the service industry, which are customer satisfaction, cost reduction, value improvement, change ma… Mehr

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Produktdetails


  • ISBN: 978-0-07-144555-9
  • EAN: 9780071445559
  • Produktnummer: 1323241
  • Verlag: Irwin
  • Sprache: Englisch
  • Erscheinungsjahr: 2005
  • Seitenangabe: 512 S.
  • Masse: H23.6 cm x B15.8 cm x D3.9 cm 794 g
  • Auflage: New
  • Gewicht: 794

Über den Autor


McGraw-Hill authors represent the leading experts in their fields and are dedicated to improving the lives, careers, and interests of readers worldwide

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