Marketing: An Introduction

‘Contemporary content and examples, interwoven throughout to bring the subject to life in an accessible, familiar way.  Different way of organising topics, which brings readers deeper into the subject by gradual stages.’Donald Lancaster, Bath University From previous editions'A highly readable text which I enjoyed and students will enjoy too. The authors have produced a clear, well-organised, informative and interesting book which guides the reader through each concept, combining theory and practice in an engaging way. A valuable resource for any student of marketing.' Caroline Miller, Keele University  'Clear and easy to read with insightful and relevant material covering all the things that are necessary in a modern textbook. This text is valued highly by tutors and students - keep up the good work!'Catherine Canning, Glasgow Caledonian University  Marketing: An Introduction introduces students at all levels, undergraduate, postgraduate and professional courses, to marketing concepts. It focuses on how to build profitable customer relationships by encouraging students to apply concepts to real commercial practice through numerous case studies from Europe, Middle East and Asia.  Now updated with the latest ideas in digital marketing such as big data, analytics and social marketing as well as up-to-date case studies from a range of consumer and industrial brands including Netflix, Aldi, Spotify, Google, Alibaba and Airbus 380, this fourth edition combines the clarity and authority of the US original within the context of European marketing practice. Marketing: An Introduction makes learning and teaching marketing more effective, easier and more enjoyable. The text’s approachable style and design are well suited to cater to the enormous variety of students taking introductory marketing classes. About the authorsGary Armstrong is Crist W. Blackwell Distinguished Professor Emeritus of Undergraduate Education in the Kenan-Flagler Business School at the University of North Carolina at Chapel Hill.Philip Kotler is S.C. Johnson & Son Distinguished Professor of International Marketing at the Kellogg Graduate School of Management, Northwestern University.Michael Harker is Lecturer in Marketing at University of Strathclyde Business School, Glasgow.Ross Brennan is Professor of Industrial Marketing at the University of Hertfordshire Business School.