A Research Report based on an analysis of Service Quality of Sports Centre
Seminar paper from the year 2011 in the subject Business economics - Offline Marketing and Online Marketing, grade: Distinction, University of Lincoln, course: titel, language: English, abstract: It is an immensely complex exercise to measure the quality of a service. There are differences between product and service. In case of product, there are precise specifications such as length, depth, width, weight, color etc. On the other hand, a service can have several intangible or qualitative features. In addition, there are some expectations of the consumer regarding the service, which can differ significantly based on a range of factors such as…
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Produktdetails
- ISBN: 978-3-656-35712-4
- EAN: 9783656357124
- Produktnummer: 24110156
- Verlag: Grin Verlag
- Sprache: Englisch
- Erscheinungsjahr: 2013
- Seitenangabe: 28 S.
- Plattform: PDF
- Masse: 677 KB
Über den Autor
A highly skilled PhD Candidate specialising in marketing and market research with a background in finance & accounting. Possess good knowledge of accounting software SAP FI & Co,web based financial reporting tool Hyperion, Cristal reporting ,Advanced MS- Excel, SPSS for data analysis .Expertise in financial reporting of sales & Opex, preparing product wise PnL statement and administering retirement plans(401(k) plan, Profit Sharing Plan,Money Purchase Plan etc.). Seeking a rewarding and ...
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