The Change Leader's Roadmap

Praise for the Second Edition of THE CHANGE LEADER'S ROADMAP Having applied this methodology for two years to manage change inside Microsoft, it has been instrumental in our ability to land change effectively, engage employees, and deliver results quickly. The Change Leader's Roadmap allows us to lead change with precision and minimal outside consulting, while at the same time growing change leadership capability internally. This is the most complete change methodology we have found anywhere. -PETE FOX, general manager, Corporate Accounts, Microsoft US This newest edition of The Change Leader's Roadmap is an invaluable, comprehensive, and practical guide for envisioning an organization's desired future, designing the structures and practices necessary to make it happen, and implementing them effectively. The book describes the change process in nine distinct phases and outlines the activities and tasks that need to occur in each phase. It provides change leaders with an essential map for successfully traversing the complex and uncertain terrain of transformational change. -THOMAS G. CUMMINGS, professor and chair, Department of Management and Organization, Marshall School of Business, University of Southern California This is the next best thing to having Dean, Linda, and the Being First team riding alongside your complex change initiative. The Change Leader's Roadmap breeds confidence in senior executive 'Champions' to guide not just a successful transformational change, but most importantly, to develop the mission critical organizational culture that will ensure unparalleled return on investment. Nothing I have seen in my thirty-two years of leading change comes close. -JEFF MULLIGAN, former CEO, Common Wealth Credit Union; mayor, City of Lloydminster, Canada If you are one of the many who have earnestly tried to deliver a change initiative that did not meet your expectations . . . don't give up or do anything until you read this book. Dean and Linda are truly masters of change leadership. Reading this book is like having your own private coaches to hold your hand and show you the way to extraordinary results from change. -BEVERLY KAYE, CEO, Career Systems International; author, Love 'em or Lose 'em: Getting Good People to Stay After implementing more than two thousand business strategy and operational excellence initiatives, we set out to find the best change methodology and toolbox in the world. The methodology this book describes is it! Study it thoroughly, because the thinking, process approach and pragmatic tools really work! -THOMAS FISCHER, director, COO, Valcon Management Consultants A/S, Copenhagen