One-Piece Flow vs. Batching

Charles Protzman, MBA, CPM, formed Business Improvement Group (B.I.G.) LLC in November 1997. B.I.G. is located in Baltimore, Maryland, and specializes in implementing Lean thinking principles and the Lean business delivery system-LBDS. Charles has over 34 years of experience in materials and operations management. He spent 13 and a half years with AlliedSignal, now Honeywell, where he was an aerospace strategic operations manager and the first AlliedSignal Lean master. He has received numerous special-recognition and cost-reduction awards.Joe McNamara is president and chief executive officer of McNamara Holdings, which include TTarp Inc. Joe was formerly the vice president of Global Operations of ITT Control Technologies based in Valencia, California. Prior to becoming vice-president of operations, Joe was general manager of ITT Heat Transfer in Cheektowaga, New York. He led the introduction of Lean Six Sigma into the $400 M, ITT Fluid Handling Division as Six Sigma Champion with 12 Six Sigma Black Belts in the United States and Canada. Outside of work, Joe enjoys spending time with his wife, Karen, participating in ultra-marathons, and reading www.biglean.com.Daniel Protzman has been the director of customer solutions for the Business Improvement Group since 2014. With four years' experience in the health-care field, Daniel brings an interesting perspective to the company. Daniel's previous medical recruiting and staffing company went through a major series of transitions in his tenure, where he was able to help guide the company in a positive direction. He was a source of knowledge for the process improvement team and eventually left that company to follow his true calling in continuous improvement. Daniel is a certified MBTI practitioner and holds a bachelor's degree from Virginia Tech.