Freedom from Command and Control
Rethinking Management for Lean Service
Command and Control is failing us. There is a better way to design and manage work - a better way to make work work - but it remains unknown to the vast majority of managers. An adherent of the Toyota Production System, John Seddon explains how traditional top-down decision making within service organizations leads to managers
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Produktdetails
- ISBN: 978-1-4822-7844-6
- EAN: 9781482278446
- Produktnummer: 31673480
- Verlag: Taylor & Francis Ltd.
- Sprache: Englisch
- Erscheinungsjahr: 2019
- Seitenangabe: 256 S.
- Plattform: PDF
- Masse: 1'414 KB
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