Warren H. Schmidt

Tq Manager

A Practical Guide for Managing in a Total Quality Organization

Buch

A concise guide for managers on how to develop the skills that are critical to success after the implementation of a quality initiative. Provides useful worksheets and other assessment tools that help managers deepen their understanding of TQM, identify the specific areas of competence where improvement is needed, and create a plan of action for building skills in those areas. Based on a survey of working TQManagers, this book teaches the hands-on basics of what will be the leading business management philosophy of the 1990s.

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Produktdetails

Weitere Autoren: Schmidt

ISBN: 978-1-55542-559-3
EAN: 9781555425593
Produktnummer: 9531353
Verlag: John Wiley & Sons
Sprache: Englisch
Erscheinungsjahr: 1993
Seitenangabe: 216 S.
Masse: H23.5 cm x B15.7 cm x D1.7 cm 491 g
Abbildungen: HC gerader Rücken kaschiert
Gewicht: 491

Über den Autor

WARREN H. SCHMIDT is professor emeritus of public administration at the University of Southern California. JEROME P. FINNIGAN is human resources manager for Xerox Corporation's Office Document Systems and was instrumental in the firm's transition to TQM.