The Quality Business
Quality Issues in the Smaller Firm
This book is the first to seriously consider quality issues in smaller firms, based upon well-conducted research and careful theorizing. Subjects covered include:* the relevance of formal quality standards such as BS 5750 to small firms* definitions and implementations of 'quality' in a business context, from formal standards to Total Quality Management* interviews with a selected sample of over 150 owner-managers* detailed case studies of small firms* analysis of self-generated quality strategies* the variety of formal methods of quality control.
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Produktdetails
Weitere Autoren: Curran, James / North, Julian
- ISBN: 978-1-134-75807-4
- EAN: 9781134758074
- Produktnummer: 14829956
- Verlag: Taylor & Francis Ltd.
- Sprache: Englisch
- Erscheinungsjahr: 2002
- Seitenangabe: 248 S.
- Plattform: PDF
- Masse: 811 KB
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