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Michael C. Thomsett

Getting Started in Six Sigma

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A STEP-BY-STEP GUIDE TO STRIVING FOR PERFECTION IN AN IMPERFECT WORLDSix Sigma in many organizations simply means defining and measuring quality; a working system designed to identify that elusive goal, perfection. Companies such as GE, Microsoft, and 3M have used this approach to eliminate product defects, reduce cycle time, and improve customer satisfaction. Six Sigma may sound intimidating, but the fact is that you don't have to be a high-level executive at a giant corporation to use-or understand-this concept. It is simply a way of improving quality.Getting Started in Six Sigma is designed to show you, step by step, how Six Sigma works an… Mehr

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Produktdetails


  • ISBN: 978-0-471-66811-4
  • EAN: 9780471668114
  • Produktnummer: 8737832
  • Verlag: John Wiley & Sons
  • Sprache: Englisch
  • Erscheinungsjahr: 2004
  • Seitenangabe: 222 S.
  • Masse: H23.4 cm x B15.6 cm x D1.2 cm 345 g
  • Abbildungen: Paperback
  • Gewicht: 345

Über den Autor


MICHAEL C. THOMSETT is a financial writer who has written more than sixty books on investing, real estate, business, and management topics. He is the author of several Wiley books including the successful Getting Started in Options, now in its sixth edition. Thomsett has written extensively on quality control and quality assurance topics, and has had over 500 articles published in business, trade, and professional journals. Prior to his writing career, Thomsett was a professional accountant and systems consultant.

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