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Christine Porath

Mastering Civility

A Manifesto for the Workplace

Ebook (EPUB Format)

The most useful, well-written, and emotionally compelling business book I have read in years. I couldn't put it down. -- Robert I. Sutton, Stanford Professor and author of The No Asshole Rule A must-read for every leader in their field. -- Daniel H. Pink, bestselling author of To Sell is Human Incivility is silently chipping away at people, organizations, and our economy. Slights, insensitivities, and rude behaviors can cut deeply. Moreover, incivility hijacks focus. Even if people want to perform well, they can't. Customers too are less likely to buy from a company with an employee who is perceived as rude. Ultimately, incivility cuts the bo… Mehr

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Produktdetails


  • ISBN: 978-1-4555-6899-4
  • EAN: 9781455568994
  • Produktnummer: 22909757
  • Verlag: Grand Central Publishing
  • Sprache: Englisch
  • Erscheinungsjahr: 2016
  • Seitenangabe: 176 S.
  • Plattform: EPUB
  • Masse: 2'054 KB

Über den Autor


Christine Porath is Associate Professor of Management at the McDonough School of Business at Georgetown University. Porath travels the world working with leading organizations such as Google and the International Monetary Fund to help them solve the vexing problem of incivility.

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