Difficult Conversations (HBR 20-Minute Manager Series)
You have to talk with a colleague about a fraught situation, but you're worried that they'll yell, or blame you, or shut down. You fear your emotions could block you from a resolution. But you can communicate in a way that's constructive--not combative. Difficult Conversations walks you through:Uncovering the root cause of frictionMaintaining a positive mind-setUntangling the problem togetherAgreeing on a way forwardDon't have much time? Get up to speed fast on the most essential business skills with HBR's 20-Minute Manager series. Whether you need a crash course or a brief refresher, each book in the series is a concise, practical primer tha…
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Produktdetails
- ISBN: 978-1-63369-078-3
- EAN: 9781633690783
- Produktnummer: 17876273
- Verlag: Harvard Business Review Press
- Sprache: Englisch
- Erscheinungsjahr: 2016
- Seitenangabe: 128 S.
- Masse: H18.0 cm x B13.1 cm x D1.2 cm 107 g
- Gewicht: 107
Über den Autor
Harvard Business Review is the leading destination for smart management thinking. Through its flagship magazine, 13 international licensed editions, books from Harvard Business Review Press, and digital content and tools published on HBR.org, Harvard Business Review provides professionals around the world with rigorous insights and best practices to lead themselves and their organizations more effectively and to make a positive impact.
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