Process Innovation: Reengineering Work Through Information Technology
The business environment of the 1990s demands significant changes in the way we do business. Simply formulating strategy is no longer sufficient; we must also design the processes to implement it effectively. The key to change is process innovation, a revolutionary new approach that fuses information technology and human resource management to improve business performance. The cornerstone to process innovation's dramatic results is information technology--a largely untapped resource, but a crucial enabler of process innovation. In turn, only a challenge like process innovation affords maximum use of information technology's potential. Davenpo…
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Produktdetails
- ISBN: 978-0-87584-366-7
- EAN: 9780875843667
- Produktnummer: 19957215
- Verlag: Harvard Business Review Pr
- Sprache: Englisch
- Erscheinungsjahr: 1992
- Seitenangabe: 352 S.
- Masse: H24.4 cm x B16.4 cm x D3.0 cm 674 g
- Gewicht: 674
Über den Autor
Thomas H. Davenport is the President's Distinguished Chair at Babson College and a research fellow at the MIT Center for Digital Business.
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