Educause Leadership Strategies, Technology Everywhere

Information technology (IT) has transformed human resource management across our society, and its influence on higher education has been profound. Technology Everywhere addresses the dual role played by colleges and universities that must recruit, hire, and train knowledge worker professionals and educate IT learners to manage the ever-increasing flow of information both on campus and off. Each chapter in this much-needed volume addresses a critical phase of IT human resource management, identifies key issues, and offers practical advice based on actual experiences that can help colleges and universities develop a plan of action to respond effectively to the IT workforce challenge. It is increasingly clear that the weakest link in technology lies not in hardware or software but rather in the workforce. Hawkins, Rudy, and Wallace have put together a superb collection of essays that explain ways to meet this challenge, despite the breakneck pace of technology. --Martin Ringle, chief technology officer, Reed College This book is a valuable tool for IT professionals in understanding the current and future pressures of finding staff to provide the services required, as well as for campus leaders in building an articulated vision of the role each institution can play in addressing these needs at a national level. --Margaret F. Plympton, vice president for finance and administration, Lehigh University At long last someone closes in on the critical crossroads between the human resource offices charged with finding, recruiting, employing, and retaining IT workers on the one hand and, on the other, the colleges and universities seeking to attract, enroll, prepare, and graduate IT learners. For too long these two worlds seemed to live in parallel but distant universes without communicating very effectively with one another. The chapters in this solid work give hope that convergence might yet be had-indeed, might well be near to hand. It's about time. --Richard A. Skinner, president and CEO, Georgia GLOBE, and chair, 1997 Task Force on Improving the Responsiveness Between Industry and Higher Education, Information Technology Association of America