ITIL service strategy
[German translation]
This volume provides updated guidance on how to design, develop and implement service management both as an organisational capability and a strategic asset. It is a guide to a strategic review of ITIL-based service management capabilities, with the aim of improving their alignment with overall business needs. It is written primarily for senior managers who provide leadership and direction in the form of objectives, plans and policies. It is also benefits mangers at other levels, by explaining the logic of senior management decisions.
CHF 134.00
Preise inkl. MwSt. und Versandkosten (Portofrei ab CHF 40.00)
V105:
Folgt in ca. 15 Arbeitstagen
Produktdetails
- ISBN: 978-0-11-331385-3
- EAN: 9780113313853
- Produktnummer: 14662411
- Verlag: Tso
- Sprache: Deutsch
- Erscheinungsjahr: 2013
- Seitenangabe: 573 S.
- Masse: H27.9 cm x B21.7 cm x D3.2 cm 1'996 g
- Auflage: 2nd ed., 2012
- Abbildungen: col. figs, tables
- Gewicht: 1996
73 weitere Werke von AXELOS:
Managing Successful Projects with PRINCE2 5th Edition
[German translation]
[German translation]
Ebook (PDF Format)
CHF 145.15
Managing Successful Projects with PRINCE2 6th Edition
[German translation]
[German translation]
Ebook (PDF Format)
CHF 164.50
Die ontologischen Grundlagen der Freiheitstheorie von Leibniz
[German translation]
[German translation]
Ebook (PDF Format)
CHF 123.50
Bewertungen
Anmelden