How to Model and Assess Employee Competencies: A step-by-step guide for creating a valid and reliable competency modeling process

This is a re-release of the groundbreaking AMACOM book on competency modeling and reporting. Traditionally, organizations have based their human resources decisions on such factors as employee longevity, brief performance reviews, or sheer expediency. Today the demand is for measurable, competency-based HR applications-those that objectively determine job requirements and the qualifications of employees to meet them. But while most organizations are eager to implement some form of competency modeling and reporting, many are struggling with the complex process. This one-of-a-kind book will get you on the competency-based track and keep you there. Based on actual implementations led by one of the industry's leading consultants, it shows how to construct and troubleshoot an entire competency modeling, assessment, and reporting system. Detailed guidelines and comprehensive worksheets, forms, and checklists lead you step-by-step through every phase of the competency modeling and reporting process. Whether you're working with a small design team or a global task force, you'll learn how to:● Define key terms so as to avoid misunderstandings.● Use the Decision Design Checklist to work through pivotal decisions that must be made at the start of the process so that the project isn't derailed later on.● Use the Competency Source Checklist to make sure that no pertinent information is overlooked when creating competency models.● Measure employee competencies accurately and reliably using the author's skills-based assessment process and proprietary instrument.● Target subsequent training and development programs to remediate competency gaps.● Use competency assessments to coach and counsel employees for better performance.● Build on your competency-based findings to improve recruitment, hiring, promotion, and succession throughout the organization.● Leverage a working model that you can follow at each step of the process. So before you embark on a competency improvement project, or if you're bogged down with a current project, learn how to make it all work for your organization with How to Model and Assess Employee Competencies.