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Debra J. Smith

Innovations in Product Training

Strategies for Success

Buch

Visualize a typical product-training program: large audiences, death by PowerPoint, and attendees secretly texting away on their cell phones. And the managers? Well, they have left the room. The truth is that adults (such as salespeople!) do not learn, much less retain, information presented to them using passive (thus boring!) training methods. Adequate training does not necessarily mean adequate content: many product training programs offer abundant and excellent product training material. The way that people are trained-that is, the strategic approach to behavioral modification-is as important as what people are trained on. Thus, a paradig… Mehr

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Produktdetails


  • ISBN: 978-1-4401-2254-5
  • EAN: 9781440122545
  • Produktnummer: 4588714
  • Verlag: iUniverse
  • Sprache: Englisch
  • Erscheinungsjahr: 2009
  • Seitenangabe: 120 S.
  • Masse: H22.9 cm x B15.2 cm x D0.6 cm 187 g
  • Abbildungen: Paperback
  • Gewicht: 187

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