Retail and Digital Banking
Principles and Practice
Endorsed by the Chartered Banker Institute as core reading for the Personal and Private Banking module, Retail and Digital Banking looks at the changes that have occurred, including developments in onshore and offshore operations, call centres and the impact of technology and other critical factors in retail and digital banking. This book considers the evolution of retail banking services and the major role that technology has played in providing quality, cost-effective services to consumers. This fascinating text then goes on to offer expert thought leadership on the future of retail banking and what this could mean for existing established…
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Produktdetails
- ISBN: 978-0-7494-8272-5
- EAN: 9780749482725
- Produktnummer: 28872960
- Verlag: Kogan Page
- Sprache: Englisch
- Erscheinungsjahr: 2018
- Seitenangabe: 280 S.
- Plattform: EPUB
- Masse: 1'606 KB
- Auflage: 1. Auflage
Über den Autor
John Henderson
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