Demystifying Communications Risk
A Guide to Revenue Risk Management in the Communications Sector
The rapid pace and increasing convergence of internet, phone and other communications technologies has created extraordinary opportunities for business but the complexity of these new service mixes creates parallel opportunities for fraud and revenue leakage. Companies seeking to use communications technology as a delivery or payment platform for digital services are particularly at risk. They need to understand both their strategic and operational risks as well as those affecting their stakeholders - partners and customers. Effective risk management is as much about awareness, culture, training and organization as it is about technology. Mar…
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Produktdetails
- ISBN: 978-1-317-15286-6
- EAN: 9781317152866
- Produktnummer: 20176751
- Verlag: Taylor & Francis Ltd.
- Sprache: Englisch
- Erscheinungsjahr: 2016
- Seitenangabe: 270 S.
- Plattform: PDF
- Masse: 4'351 KB
Über den Autor
Mark Johnson is Chairman of The Risk Management Group, a consultancy specialising in operational and revenue risk management services for clients throughout the world. His earlier career included 10 years' experience in narcotics enforcement, followed by senior roles in fraud control and communications risk management at Cable and Wireless, Nortel, and Ericsson.
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