Psychology for Leaders: Using Motivation, Conflict, and Power to Manage More Effectively

DEANTJOSVOLD, PhD, is a professor in the Department of Business Administration at Simon Fraser University, Burnaby, British Columbia. Dr. Tjosvold holds a doctorate in the social psychology of organizations from the University of Minnesota. In addition to being a partner in several successful health care businesses, he is a management consultant specializing in team organization, conflict management, and related issues. He has written more than a hundred professional articles on conflict management, cooperation and competition, decision making, power, and other management issues, and is the coauthor of twelve books for managers, including Team Organization: An Enduring Competitive Advantage (Wiley), Teamwork for Customers: Building an Organization That Takes Pride in Serving, and Learning to Manage Conflict: Getting People to Work Together Productively. MARY M. TJOSVOLD, PhD, is founder and CEO of several successful health services businesses. Dr. Tjosvold earned her doctorate in educational administration and completed the Harvard Business School Owner/President Management Program. She is a nationally known speaker and has published extensively on management, productive conflict, and sex bias, and her books include Leading a Team Organization: How to Create an Enduring Competitive Advantage and The Emerging Leader: Ways to a Stronger Team.