Making Work Fun Really Works
This is the eBook version of the printed book. This Element is an excerpt from Do the Right Thing: How Dedicated Employees Create Loyal Customers and Large Profits (9780132343343) by James F. Parker. Available in print and digital formats. How to make hard work fun and reap the benefits, throughout your organization. People who enjoy their work do it better. They work harder. They deliver better customer service. They come up with new ideas. Customers often told me what made Southwest different was its employees. They were friendly, efficient, and cheerful. They treated customers with warmth and hospitality. They acted like they enjoyed…
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Produktdetails
- ISBN: 978-0-13-231252-3
- EAN: 9780132312523
- Produktnummer: 34731112
- Verlag: Pearson ITP
- Sprache: Englisch
- Erscheinungsjahr: 2010
- Plattform: EPUB
- Masse: 306 KB
- Auflage: 1. Auflage
Über den Autor
James F. Parker served as Chief Executive Officer and Vice-Chairman of the Board of Southwest Airlines Co. from June 2001 through July 2004, three of the airline industry's most challenging years. He is a member of the Advisory Council for the MIT Leadership Center at MIT's Sloan Business School. A lawyer by trade, he spent 16 years as General Counsel of Southwest Airlines before being selected to lead the company. He is currently a member of the Board of Directors of Texas Roadhouse Restaurants, Inc.
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