Total Quality Management and Operational Excellence
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Produktdetails
- ISBN: 978-1-138-67341-0
- EAN: 9781138673410
- Produktnummer: 25537021
- Verlag: Taylor & Francis Ltd.
- Sprache: Englisch
- Erscheinungsjahr: 2020
- Seitenangabe: 535 S.
- Masse: H24.7 cm x B19.5 cm x D4.0 cm 1'075 g
- Auflage: 5th edition
- Gewicht: 1075
Über den Autor
John S. Oakland is Chairman of The Oakland Group and Head of its Research and Education Division. John is also Emeritus Professor of Business Excellence and Quality Management at Leeds University Business School, UK. Over the past 40 years he has researched, taught and consulted in all aspects of quality management, operational excellence, strategic process management and business improvement in thousands of organisations.Robert J. Oakland is Director of The Oakland Group. Robert works across the globe helping organisations improve the quality, cost and delivery of their products and services. His expertise is in bridging the gap between technology, operations and leadership teams to solve complex quality issues and ensure real change happens.Michael A. Turner is Director of The Oakland Group, working globally to help organisations design and implement programmes to improve the quality, cost and delivery of products and services. He works on a range of projects to help organisations solve complex quality and operational issues.
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