Bridging the Soft Skills Gap

PRAISE FOR BRIDGING THE SOFT SKILLS GAP Bridging the Soft Skills Gap offers a powerful tool to this new generation of employees and their managers to understand the skills needed to be successful in a multi-generational company with a straightforward and easy to implement 'how to' approach. -Larry Lawson, CEO, Spirit Aero Systems, Inc. Tulgan takes understanding and addressing challenges with 'generational diversity AND inclusion' to the next level. This book is chock-full of meaningful and effective strategies for getting the most out of this critical talent component. -Sue Unvarsky, Senior Vice President, Operations, Prudential Retirement Managers and leaders will find Bruce's work a valuable resource for how to engage and motivate a younger workforce. -Stephen Hampson, President and General Manager, MeritorWABCO As you read this book, as well as his others, you can't help but think of real people and real situations in your organization that you are dealing with every day?. We look forward to embracing and incorporating his lessons on how to teach the missing basics in our leadership development program. -Steve Bell, EVP & Director, Human Resources, National Penn Bancshares Bridging the Soft Skills Gap is an essential tool for developing today's talent. Tulgan's book offers an easy, no nonsense approach to building greater soft skills critical for success. -Tani Bialek, PhD, Director, Learning and Professional Development, McGladrey LLP Bruce Tulgan offers down-to-earth, practicable and actionable answers. Tulgan again identifies a critical issue plaguing many of today's companies, and provides clear step-by-step instruction for teaching professionalism, critical thinking, and followership. -Gregg Edwards, Chief People Officer, Asante Health System In the restaurant business, our brand is primarily delivered to every guest every time through our hourly teams, the Millennial workforce. We've incorporated Bruce's concepts and practices into our training materials and daily management practices. -Alan Palmieri, Co-Owner/Partner, Marlow's Tavern This book offers immediately transferable ideas and guidance for a leader to enable your employees to bridge the gap in basic skills. -Sylvia B. Vogt, President, Carnegie Bosch Institute for International Management at Carnegie Mellon University Bruce's methods for training young talent in soft skills are not only effective but help bridge the generation gap in the workplace and prepare future leaders for success. -Ray Kotcher, Senior Partner and Chairman, Ketchum, Inc. Professionalism, critical thinking and followership are critical skills for today's law enforcement professionals. Bruce provides common sense solutions for managers to develop these skills in themselves and their employees. -Colonel Craig Price Superintendent, South Dakota Highway Patrol