How To Deal With Difficult People
Smart Tactics for Overcoming the Problem People in Your Life
DON'T LET PROBLEM PEOPLE GET TO YOU!Whether it's a manager who keeps moving the goal posts, an uncooperative colleague, negative friend, or critical family member, some people are just plain hard to get along with.Often, your immediate response is to shrink or sulk, become defensive or attack. But there are smarter moves to make when dealing with difficult people.This book explains how to cope with a range of situations with difficult people and to focus on what you can change.This book will help you to:* Understand what makes difficult people tick and how best to handle them* Learn ways to confidently stand up to others and resist the urge t…
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Produktdetails
- ISBN: 978-0-85708-567-2
- EAN: 9780857085672
- Produktnummer: 16400871
- Verlag: John Wiley and Sons Ltd
- Sprache: Englisch
- Erscheinungsjahr: 2014
- Seitenangabe: 208 S.
- Masse: H21.6 cm x B14.1 cm x D2.0 cm 276 g
- Abbildungen: black & white illustrations
- Gewicht: 276
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