Understanding, Managing and Implementing Quality
Frameworks, Techniques and Cases
This book considers strategic aspects of quality management and self-assessment frameworks, and provides an in-depth examination of a number of the main quality improvement tools and techniques. Incorporating a critical orientation and drawing upon original case-studies, it also reviews the implementation of a variety of quality management programmes in a range of organisational contexts, including manufacturing, higher education, health care, policing and retailing.
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Produktdetails
Weitere Autoren: Preece, David (Hrsg.)
- ISBN: 978-1-134-59615-7
- EAN: 9781134596157
- Produktnummer: 22632181
- Verlag: Taylor & Francis Ltd.
- Sprache: Englisch
- Erscheinungsjahr: 2002
- Seitenangabe: 256 S.
- Plattform: EPUB
- Masse: 967 KB
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