Peter Hernon
Getting Started with Evaluation
Ebook (EPUB Format)
Everyone agrees that evaluation of library services is essential, but without a background in research it can be a challenge to apply abstract concepts such as strategic planning, evidence-based decision making, and accountability to real-world situations. Finally library managers have a workbook to help them master key concepts of service quality assessment, offering directed exercises and worksheets to guide them. Firmly rooted in practical application, this bookPresents an overview of evaluation and the types of metrics, linking them to strategic planning and infrastructureExamines qualitative versus quantitative measuresShows how to decid…
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Beschreibung
Everyone agrees that evaluation of library services is essential, but without a background in research it can be a challenge to apply abstract concepts such as strategic planning, evidence-based decision making, and accountability to real-world situations. Finally library managers have a workbook to help them master key concepts of service quality assessment, offering directed exercises and worksheets to guide them. Firmly rooted in practical application, this bookPresents an overview of evaluation and the types of metrics, linking them to strategic planning and infrastructureExamines qualitative versus quantitative measuresShows how to decide which metrics are relevant to one's own institution, covering benchmarking, best practices, peer group filters, and those metrics that offer a high return on investmentIncludes pointers for launching and maintaining successful library evaluation through flexibility and smart delegation among library staffOffers advice on marshaling data to effectively communicate the value and impact of a library and its services, no matter the audienceComplete with a detailed list of sources for metrics and concrete examples of evaluation in practice, this workbook will be both valuable and immediately useful to managers at academic and public libraries, as well as to library trustees and others interested in assessing service quality.
CHF 58.70
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Produktdetails
Weitere Autoren: Dugan, Robert E. / Matthews, Joseph R.
- ISBN: 978-0-8389-9683-6
- EAN: 9780838996836
- Produktnummer: 20452639
- Verlag: American Library Association
- Sprache: Englisch
- Erscheinungsjahr: 2013
- Seitenangabe: 256 S.
- Plattform: EPUB
- Masse: 941 KB
Über den Autor
Peter Hernon is a professor emeritus at Simmons College, Boston, and was the principal (and founding) faculty member for the doctoral program, Managerial Leadership in the Information Professions. He received his PhD degree from Indiana University, Bloomington, and was the 2008 recipient of the Association of College and Research Libraries' award for Academic/Research Librarian of the Year, the founding editor of Government Information Quarterly, and past editor-in- chief of The Journal of Academic Librarianship. He is the coeditor of Library & Information Science Research and has taught, conducted workshops, and delivered addresses in eleven countries outside the United States. He is the author or co-author of 57 books, including the award-winning Federal Information Policies in the 1980s (1985) and Viewing Library Metrics from Different Perspectives (2009).
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