Dan Sachs

The Million Dollar Greeting: Today's Best Practices for Profit, Customer Retention, and a Happy Workplace

Buch

The fresh, new business management book for every business owner, manager, and student.Proven techniques and practices from the hospitality industry to implement in any businesses.Provides strategies to improve profit while increasing employee morale and customer satisfaction.Also includes completely fresh and different advice on managing millennials: shows how to profit by embracing the ethos of the new generation.First book since Danny Meyer's Setting The Table, which was first published twelve years ago, to share the most effective lessons of hospitality for a broad business audience.Unprecedented access to business leaders across the Unit… Mehr

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Produktdetails

Weitere Autoren: Scott, Janet (Gespielt)

ISBN: 978-1-948062-14-5
EAN: 9781948062145
Produktnummer: 25578767
Verlag: Apollo Publ Llc
Sprache: Englisch
Erscheinungsjahr: 2018
Seitenangabe: 204 S.
Masse: H22.9 cm x B15.7 cm x D2.0 cm 454 g
Gewicht: 454

Über den Autor

Dan Sachs is professor of entrepreneurship, hospitality management, and service leadership at DePaul University and president of Meerkat Restaurant Advisory, an A-list restaurant advisory group. From 1999-2015, he owned the Bin36 restaurant group, where he developed and operated several wine-focused restaurants. He has worked with a variety of famous restaurateurs including Danny Meyer, Drew Nieporent, and Paul Bartolotta. He has an AB from Harvard College and a master's degree from the Parisian culinary school École de Cuisine La Varenne. He lives in Chicago, IL.Janet Scott is a writer and the owner of The Write Place, a corporate communication and academic support company. She worked for many years in journalism and marketing, and taught for twelve years at Wayne State University. She has an AB from Harvard College and a master's degree from Eastern Michigan University. She lives in Detroit, MI.