Integrated Management Systems
A Practical Approach to Transforming Organizations
Dieses Buch entstand in Zusammenarbeit mit einigen der größten Konzerne, und zwar auf der Grundlage einer fünfjährigen Forschungsstudie, die vom Center for Quality Management finanziert wurde. Anhand von Beispielen aus 13 Organisationen - darunter Hewlett Packard, Eastman Chemical, Ritz Carlton und die U.S. Navy - demonstriert der Autor, wie diese Firmen ihr Ergebnis verbessert und nach einer drastischen Wende nachhaltige Rentabilität erreicht haben. Der Grund für diesen Erfolg liegt darin, daß sich die Unternehmen auf das Operations Management konzentriert haben sowie auf Planung und Durchführung von Veränderungen. Hier lernen Sie, mit welch…
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Produktdetails
Weitere Autoren: Shiba, Shoji / Wood, Robert Chapman
- ISBN: 978-0-471-34595-4
- EAN: 9780471345954
- Produktnummer: 1426122
- Verlag: Wiley
- Sprache: Englisch
- Erscheinungsjahr: 1999
- Seitenangabe: 336 S.
- Masse: H23.4 cm x B16.3 cm x D2.7 cm 672 g
- Gewicht: 672
Über den Autor
THOMAS H. LEE is President Emeritus of the Center for Quality of Management. He has also served as a senior manager at General Electric, a professor at MIT, and Director of the International Institute for Applied Systems Analysis in Vienna, Austria.SHOJI SHIBA is one of the world's foremost experts on TQM and the author of Four Practical Revolutions in Management.ROBERT CHAPMAN WOOD is a researcher associated with the Center for Quality of Management and the Asian Management Center of Boston University. His management writings have appeared in Forbes and the Financial Times (London).
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