Mary Hartley
How to Listen So That People Will Talk
Buch
Poor listening is the cause of communication breakdowns in every area of life. This book suggests effective ways in which to become a better listener. Topics covered include: understanding points of view - yours and others'; communication techniques and rules; difference between hearing and listening; body language; and giving feedback.
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Produktdetails
- ISBN: 978-0-85969-969-3
- EAN: 9780859699693
- Produktnummer: 17665745
- Verlag: John Murray Press
- Sprache: Englisch
- Erscheinungsjahr: 2006
- Seitenangabe: 128 S.
- Masse: H21.5 cm x B13.9 cm x D1.2 cm 170 g
- Gewicht: 170
- Sonstiges: General (US: Trade)
Über den Autor
Mary Hartley is a successful and well established author with several Sheldon Press books to her credit including, most recently, The Assertiveness Handbook. She can call on a range of experience in support of her writing, particularly in personal development issues.
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