Wolfgang (Hrsg.) Burr

Implementing International Services

A tailorable method for market assessment, modularization, and process transfer

Buch

The implementation of business-to-business services in international markets requires careful design and planning. The book introduces a tailorable method for the internationalization of services. Each component of the method addresses a typical challenge of the international implementation of services, such as the design and modularization of services for international markets, the choice of locations for service operations, and the transfer of services to new locations. Case studies in IT services, facility management services, and information services illustrate the practical application of the method. In-depth chapters discuss theoretical… Mehr

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Produktdetails

Weitere Autoren: Böhmann, Tilo (Hrsg.) / Herrmann, Thomas (Hrsg.) / Krcmar, Helmut (Hrsg.)

ISBN: 978-3-8349-1577-1
EAN: 9783834915771
Produktnummer: 4323953
Verlag: Gabler Verlag
Sprache: Englisch
Erscheinungsjahr: 2011
Seitenangabe: 464 S.
Masse: H21.0 cm x B14.8 cm x D2.8 cm 668 g
Auflage: 2012
Abbildungen: Paperback
Gewicht: 668

Über den Autor

Prof. Dr. Tilo Böhmann, International Business School of Service Management/University of Hamburg, GermanyProf. Dr. Wolfgang Burr, University of Stuttgart, GermanyProf. Dr. Thomas Herrmann, Ruhr-Universität Bochum, GermanyProf. Dr. Helmut Krcmar, Technische Universität München, Germany