Measuring Health Care

Written by Yosef D. Dlugacz-an internationally recognized expert in the field of performance improvement and quality management-Measuring Health Care is a practical guide for the understanding and application of measurement methods in health care facilities. This invaluable text shows students and professionals how measurements and data can be used to balance quality services and financial viability and how measures can help to evaluate and improve organizational, clinical, and financial processes. The book explains the various performance measurement methods used in health care and shows their practical impact on clinical patient outcomes. The volume is grounded in the transition from a physician-centered, volume-based reimbursement system to a quality-driven, data-centered culture. The book explores the primary roles of performance assessment and outcomes measure in the current health care environment. Measuring Health Care combines extensive theoretical understanding with experience and offers examples from the author's pioneering quality management leadership.