Difficult Conversations
How to Discuss What Matters Most
From the Harvard Negotiation Project, the organization that brought readers Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. This edition includes a new chapter.
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Produktdetails
Weitere Autoren: Patton, Bruce / Heen, Sheila / Fisher, Roger
- ISBN: 978-0-14-311844-2
- EAN: 9780143118442
- Produktnummer: 19364055
- Verlag: Penguin Putnam
- Sprache: Englisch
- Erscheinungsjahr: 2010
- Seitenangabe: 352 S.
- Masse: H19.5 cm x B13.1 cm x D2.0 cm 235 g
- Gewicht: 235
Über den Autor
Douglas Stone, Bruce Patton, and Sheila Heen teach at Harvard Law School and the Harvard Negotiation Project. They have been consultants to businesspeople, governments, organizations, communities, and individuals around the world, and have written on negotiation and communication in publications ranging from the New York Times to Parents magazine. Bruce Patton is also a co-author of Getting to Yes. Each of them lives in Boston, Massachusetts.Stone and Heen are the authors of Thanks for the Feedback: The Science and Art of Receiving Feedback Well (Even When It Is Off Base, Unfair, Poorly Delivered, and Frankly, You're Not in the Mood) (Viking/Penguin, 2014)Roger Fisher is the Samuel Williston Professor of Law Emeritus, Director of the Harvard Negotiation Project, and the founder of two consulting organizations devoted to strategic advice and negotiation training.
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