How to Lead a Values-Based Professional Services Firm

Praise for HOW TO LEAD A VALUES-BASED PROFESSIONAL SERVICES FIRM Don and Fran have mastered the art of leading with purpose, values, and story. . . and now they're giving you the playbook. -Larry Weber, Chairman and CEO of Racepoint Global and Founder of Weber Shandwick This important book is a must-read for every leader striving to build a successful values-based organization. -Doug Fletcher, Co-Author of How Clients Buy It's no longer enough to just define your purpose; your customers need to experience it. Ensuring that it's communicated through every interaction has proven to be a challenge. This book provides an excellent roadmap for you to become a purpose-driven organization. -Deborah Leff, IBM CTO 4; Data and AI Travel is complex. Every day, Delta transports millions of travelers across the globe. The only way to make that happen is to align people around our purpose, values, and story. This book will guide you to uncover your Three Keys. -Henry Kuykendall, Senior Vice President, Delta For over two decades, Gallup has studied how individual strengths impact organizations. In this book, Don and Fran explain the three critical organizational strengths that impact your company and the world. The Three Keys form a strong foundation for any organization to thrive. -Maika Leibbrandt, Senior Executive, Gallup This book intelligently outlines a cardinal truth I've discovered myself, over my ample experience in leadership positions at top companies. Purpose is absolutely necessary to produce profit in the current market. Your business will thrive if you can successfully infuse meaning and values into everything you do, and this book discloses how. -David Grigson, Chairman, Investis Digital Twenty years ago, David Maister taught us how to manage a professional services firm. Now, it's all about leadership. Leading with purpose, values, and story will change everything. This book will show you how. -Cliff Farrah, CEO and President, The Beacon Group