International Handbook of Organizational Teamwork and Cooperative Working

Michael West is Professor of Organizational Psychology at Lancaster University Management School, UK. Previously Executive Dean of Aston Business School, he has authored, edited or co-edited seventeen books. He has also published over 200 articles for scientific and practitioner publications, and numerous chapters in scholarly books. He is a Fellow of the British Psychological Society, the American Psychological Association, the Society for Industrial & Organizational Psychology, the British Academy of Management and the Chartered Institute of Personnel and Development. Dean Tjosvold, PhD, is a professor in the Department of Business Administration at Simon Fraser University, Burnaby, British Columbia. Dr. Tjosvold holds a doctorate in the social psychology of organizations from the University of Minnesota. In addition to being a partner in several successful health care businesses, he is a management consultant specializing in team organization, conflict management, and related issues. He has written more than a hundred professional articles on conflict management, cooperation and competition, decision making, power, and other management issues, and is the coauthor of twelve books for managers, including Team Organization: An Enduring Competitive Advantage (Wiley); Teamwork for Customers: Building an Organization That Takes Pride in Serving; and Learning to Manage Conflict: Getting People to Work Together Productively. Ken G. Smith is the editor of International Handbook of Organizational Teamwork and Cooperative Working, published by Wiley.